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Tidio Review

SMB-friendly live chat + Lyro AI chatbot.

Affiliate disclosure: we may earn a commission from links on this page. Verdicts are based on hands-on testing and are never for sale.

Starting price

Free / $29/mo

Lyro AI on paid plans; conversation-capped tiers.

Our verdict

The pragmatic pick for small businesses. Lyro handles FAQ-style questions well and the free tier is genuinely usable to start.

Best for: Small businesses and solo operators who need chat live this week.

What we liked

  • Real free tier
  • Fast to set up
  • Good price for SMBs

Watch-outs

  • AI less capable than Fin
  • Caps can pinch growing stores

Not sure Tidio is the one? See the best Tidio alternatives →

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